Privacy Policy

At Assetfamily, we respect your privacy and are committed to protecting the personal information you share with us. As a fashion brand specializing in women’s dresses, we value transparency, data security, and responsible information handling in every interaction.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your data when you browse our website or make a purchase.

1. Information We Collect

We collect personal information only when it is necessary to provide our services, process orders, or improve your shopping experience. We clearly explain why information is requested whenever it is collected.

Contact and Order Information
When you place an order, create an account, or contact customer support, we may collect details such as your name, email address, shipping address, billing address, and order history. This information helps us process purchases, deliver orders, and provide customer assistance.

Payment Information
All payments are processed securely through trusted third-party payment providers. Assetfamily does not store, process, or have direct access to your full credit or debit card details. Payment data is handled exclusively by PCI-compliant payment processors.

Log and Usage Data
Like most websites, we automatically collect certain technical information, including IP address, browser type, device information, pages viewed, and timestamps. This data helps us maintain site functionality, improve performance, and ensure security.

2. How We Use Your Information

We use collected information only for legitimate business purposes, including:

Operating, maintaining, and improving our website and services
Processing and fulfilling orders for women’s dresses
Sending order confirmations, shipping updates, and essential service communications
Enhancing product offerings and improving the overall shopping experience
Detecting and preventing fraud, misuse, or unauthorized activities

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security and Protection

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Encrypted Connections
All sensitive information transmitted through our website is protected using SSL (Secure Socket Layer) encryption.

Secure Payment Processing
Payments are handled by trusted, PCI-compliant gateways that follow strict industry security standards.

Restricted Internal Access
Access to personal data is limited to authorized personnel who require it to perform customer service or operational duties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and improve user experience. Cookies help us:

Remember your preferences and settings
Enable essential features such as shopping carts and secure sessions
Analyze website traffic and usage patterns
Improve navigation and overall performance

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Third-Party Services

This Privacy Policy applies only to Assetfamily’s website. It does not cover third-party platforms or services linked from our site, including payment processors or analytics providers. We encourage you to review the privacy policies of those third parties for more information on how they manage data.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have certain rights regarding your personal information, including:

The right to request access to the personal data we hold
The right to request corrections to inaccurate or incomplete information
The right to request deletion of your data, subject to legal or operational requirements

To exercise these rights, please contact our support team. We will respond in accordance with applicable privacy laws.

7. Children’s Privacy

Our website and products are intended for adult customers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data on our website, please contact us immediately so we can take appropriate action.